Refund Policy

Refund Policy for Measurement Price Calculator

Thank you for choosing Measurement Price Calculator. We want to ensure your satisfaction with our app and provide you with a transparent refund policy. Please read this policy carefully to understand your rights and responsibilities regarding refunds.

Refund Eligibility:

    • Technical Issues: If you experience significant technical issues with Measurement Price Calculator that prevent it from functioning as described or intended, you may be eligible for a refund.
    • Misrepresentation: If you believe that Measurement Price Calculator was misrepresented in terms of its functionality, features, or compatibility on the Shopify App Store, you may request a refund.
    • Discounted Plan Refund: If you purchased Measurement Price Calculator annual pricing plan and looking for refund due to some issue then deduction amount will be according to the basic charge rates and rest of amount will be refund for remaining months. 
  • Refund Process:
    •
    • Contact Support: To request a refund, please contact our customer support team at ess@extendons.com within [number of days] days of your purchase.
    • Provide Details: When contacting us for a refund, please provide details about the issue you're facing, including any error messages, screenshots, or relevant information with store url.
    • Assessment: We will assess your refund request based on the eligibility criteria mentioned above.

    Refund Approval:

    • If your refund request meets the eligibility criteria, we will process the refund 

    Non-Refundable Situations:

    Refunds will not be provided in the following situations:

    • Shop Closure: Refunds will not be provided if you close your Shopify store or no longer wish to use the app for reasons unrelated to technical issues or misrepresentation.

    Modifications:

    • We reserve the right to modify this refund policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.
    • If you have any questions or concerns about our refund policy, please don't hesitate to contact our customer support team at ess@extendons.com. Your satisfaction is important to us, and we're here to assist you.

    Thank you for choosing Extendons

    Last updated: 05-0502023